Terms of Service

1. Agreement

By using iPitch (the "Service") you agree to these Terms. If you don't agree, don't use the Service. The Service is provided by Angela Ekstrom, an individual sole proprietor trading as noeticaapps.com (555 North Star Crest Dr, Salt Lake City, UT 84116, USA).

1a. Reseller and Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Their Buyer Terms govern payment, billing, tax, cancellation, and refund mechanics for paid plans purchased through our website.

2. Eligibility

You must be at least 13 years old (or the minimum age in your country) to use the Service. If you're using it on behalf of an organization, you confirm you have authority to bind that organization to these Terms.

3. Your account (when applicable)

Some features require an account. You are responsible for keeping your credentials secure and for all activity under your account. Notify us immediately at noetica@noeticaapps.com if you suspect unauthorized access.

4. Acceptable use

You agree to follow our Acceptable Use Policy. In short: don't reverse engineer the Service, don't abuse it, don't upload illegal content, don't try to extract other users' data, and don't resell or republish the Service without written permission.

5. Subscriptions and billing (when payments are enabled)

• Paid plans are billed in advance on a recurring basis (monthly or annual) at the price shown at checkout, plus applicable taxes.
• Plans auto-renew at the end of each billing period using the payment method on file, until you cancel.
• You can cancel any time from your account settings. Cancellation takes effect at the end of the current period; you keep access until then.
• Prices may change. We will notify you in-app or by email before any price increase, and you can cancel before the new price takes effect.
• Subscriptions purchased through an app store (Apple App Store, Google Play) are governed by that store's billing terms in addition to these Terms.

See our Refund Policy for refund eligibility.

6. Free tier

The free tier is offered as-is and may change in scope without compensation. We may rate-limit, restructure, or discontinue free features at any time.

7. Intellectual property

The Service, including its software, lessons, scoring algorithms, and visual design, is owned by Angela Ekstrom and is protected by copyright, trademark, and other laws. We grant you a personal, non-exclusive, non-transferable, revocable license to use the Service for your own non-commercial vocal practice.

8. Your content and voice recordings

Some features (e.g. the Backing Track Studio) let you save voice recordings to your private account storage. You retain full ownership of any audio you record. By using these features you grant Angela Ekstrom a limited, worldwide, royalty-free licence to store, process, and play back your recordings solely to provide the Service to you — for example, mixing your take against a backing track, generating a downloadable export, or letting you share a clip via a link you create.

We do not use your recordings to train AI models, we do not share them with advertisers, and we do not make them searchable. Recordings are private to your account unless you explicitly export or share them. You can delete any recording at any time from the studio; deletion removes the file from our storage within 30 days (sooner where possible).

For real-time features such as the tuner and coach, microphone audio is processed on your device and never transmitted to our servers.

8a. Acceptable use of audio uploads

You agree that you will not record, upload, or process audio that:

• Contains the voice or likeness of another identifiable person without their informed consent.
• Contains copyrighted material (songs, lyrics, performances) for which you do not hold the necessary rights or licences.
• Impersonates another person, brand, or public figure with intent to deceive.
• Contains hate speech, harassment, sexual content involving minors, threats of violence, or material that is otherwise unlawful in your jurisdiction or ours.
• Is designed to defame, defraud, or harm another person, or to circumvent platform safety measures.

Violating this section can result in immediate removal of the content and suspension or termination of your account without refund.

8b. No voice cloning

iPitch does not clone, synthesize, or generate audio in any user's voice, and we do not provide tools for doing so. Any attempt to use the Service — or any audio exported from the Service — to produce deepfake audio, non-consensual voice synthesis, or impersonation media is a material breach of these Terms and will result in termination. See our AI Disclosure for the full position.

8c. Intellectual-property complaints and takedown

If you believe content stored or shared via the Service infringes your copyright, trademark, or other rights, email noetica@noeticaapps.com with subject line "IP Complaint" and include: (a) identification of the work you claim is infringed, (b) the specific URL or clip ID of the allegedly infringing material, (c) your contact information, (d) a statement made under penalty of perjury that you are the rights holder or authorised agent, and (e) your physical or electronic signature.

We review valid complaints within 10 business days and will remove or disable access to infringing material. We maintain a repeat-infringer policy and will terminate accounts that receive multiple substantiated complaints.

9. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, or suitable for any particular purpose. iPitch is a practice tool, not a medical device.

10. Limitation of liability

To the maximum extent permitted by law, Angela Ekstrom and its officers, employees, and partners will not be liable for any indirect, incidental, consequential, special, or punitive damages, or for lost profits, revenue, data, or goodwill, arising from your use of the Service. Our total liability for any claim relating to the Service will not exceed the greater of (a) the amount you paid us in the 12 months before the claim, or (b) USD $50.

Some jurisdictions don't allow certain limitations, in which case the above applies to the fullest extent permitted by law.

11. Termination

You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms or use the Service in a way that risks harm to us or other users.

12. Governing law

These Terms are governed by the laws of Utah, USA, without regard to conflict-of-laws principles. Any dispute will be brought in the competent courts of that jurisdiction, except where mandatory consumer-protection law gives you a different choice.

13. Changes

We may update these Terms. The "Effective" date at the top reflects the latest version. Material changes will be announced in-app or by email where reasonable. Continued use after the change means you accept the new Terms.

14. Contact

Questions: noetica@noeticaapps.com. Postal: Angela Ekstrom, 555 North Star Crest Dr, Salt Lake City, UT 84116, USA.